Products
SARP
Loyalty

Loyalty

A comprehensive digital ecosystem for personalized loyalty management

SARP - Loyalty

Heart of Loyalty is Rooted in Digitalization: The AI-Native Loyalty System Built for Modern Airline Retailing

Are you ready to turn every traveler's trip into a personalized experience? Loyalty Application Services (LAS) is a modern, AI-native powerhouse designed to build authentic relationships and connections with passengers.

The next generation aviation loyalty management system delivers personalized, real-time campaigns and offerings for every passenger by optimizing mile accrual, redemption, and tier status progression.

Features

LAS provides the foundation for airlines to integrate into the world of modern retailing (Offers & Orders).

Service Bus Isolation

Decouples the core system from external interactions, providing more control over API traffic and routing.
Autonomous Feature Pods

Functional clusters operate as isolated pods, allowing teams to ship new features without cross-team friction.
Event-Driven Core

Reduces dependency on synchronous API calls, allowing each service to process events when ready.
Program Configuration

Freedom to build tier progression paths and rules without coding.
Real-time Anomaly Detection

Utilizes the AI-native core to identify and flag irregular patterns in accruals or redemptions instantly to prevent fraud.
Autonomous Incident Routing Agent

detects system bottlenecks or errors in real-time and autonomously routes them for immediate resolution.
Proactive System Health Monitoring

Uses historical data to predict and mitigate potential service disruptions before they impact operations.

Benefits

Why SARP - Loyalty?

Explore the key features of our aviation loyalty software that enhance digital passenger experience.

Fully Configurable

Empower teams to adjust program rules and define accrual or redemption logic without engineering effort.
Zero Down-time

Operates with high availability and seamless updates, ensuring no impact on operations.
Cloud Native Loyalty Solution

A scalable infrastructure powered by OpenShift technology.
Technology-Agnostic

Designed to be resilient and compatible with your existing tech landscape.
High Performance

Built on a modular architecture with over 30 independent microservices for maximum agility and scale.
Personalization

Transform every journey into an unprecedented experience by using AI and historical data to deliver personalized rewards for frequent flyer program members.